Install Cloud Action Library

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • You can install the Cloud Action Library application (sn.itom.cal) if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.

    Before you begin

    • Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
    • Review the Cloud Action Library application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

    Role required: admin

    About this task

    Several plugins are installed with the Cloud Action Library application. For more information, see Cloud Action Library.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Cloud Action Library application (sn.itom.cal) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

      In the list next to the Install button, the versions that are available to you are displayed.

    3. Select a version from the list and select Install.

      In the Review Installation Details dialog box, any dependencies installed with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Select Install.