---
sourceDocument: Yokohama IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-operations-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View application service details in Service Operations Workspace

# View application service details in Service Operations Workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View comprehensive information about an application service, including its name, business criticality, ownership, process and operational status, traffic-based discovery details, discovery status, and relevant comments. This
enables thorough analysis of the application service's current state and usage, provides clarity on ownership and criticality, and facilitates effective prioritization of resources and actions.

## Before you begin

Role required: evt_mgmt_user, evt_mgmt_operator, or evt_mgmt_admin

## About this task

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the left navigation bar, select the Service Dashboard icon: .  
   The Service Dashboard page appears.  
   Note:  
   The application services that appear in the Service Dashboard are those added to the Impact Filter Services list. {#worksplace-view-service-details__workspace-dashboard-icon}
3. Select a service tile.  
   A pop-up window displays the business criticality and severity of a service.
4. Select Service Details.  
   By default, the Details tab is selected.  
   The details page provides comprehensive information about an application service.

   For information on the fields, see [Application service details page](https://www.servicenow.com/docs/UMp71~E9ODvxBLf078iDGA "Provides comprehensive information about an application service, including its name, business criticality, ownership, process and operational status, traffic-based discovery details, discovery status, and relevant comments. This enables thorough analysis of the application service's current state and usage, provides clarity on ownership and criticality, and aids in prioritizing resources and actions effectively.").
{#worksplace-view-service-details__steps_zqk_3td_zbc}

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