Customizing other mobile settings for ITOM Mobile Agent

Learn how to customize your mobile experience further. Configure actionable notifications, set custom notification tones, and override the Do Not Disturb setting for critical issues to help your teams stay informed.

Explore other settings

ITOM Mobile Agent auto-integrates with ITSM Mobile Agent, letting you manage alerts, incidents, and on-call schedules from the same mobile app. Visit the following ITSM Mobile Agent documentation to learn about customizing mobile notifications.

• Configurable actionable notifications for ITSM Mobile Agent
• Enable Push notification categories for ITSM Mobile Agent
• ITSM Mobile email notification redirection via web
• Set custom alert tones in ITSM Mobile Agent for different incident priority
• Enable Override do not disturb to receive critical alerts