---
sourceDocument: Yokohama IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/it-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Close multiple incidents from list

# Close multiple incidents from list {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Close multiple incidents from the incident list simultaneously that can have the same
resolution code.

## Before you begin

Role required: itil, list_updater, sn_incident_write, or admin

## Procedure

1. Select the check box beside each incident that you want to close.
2. Right-click on any list column header and click Update Selected.  
3. Set the value of State to Closed.
4. In the Resolution Information section, select a Resolution code and enter your notes in Resolution notes.
5. Click Update.  
   The changes apply to all the selected records.