---
sourceDocument: Yokohama Mobile Configuration and Navigation
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/mobile

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - evelopment, Data and Analytics


---

# Customize email notifications for mobile activity stream mentions

# Customize email notifications for mobile activity stream mentions {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable users to alert their contacts by email that they are mentioned in a thread.
The user enters the `@` character followed by the contact's name in a
record's activity stream, for their contact to be alerted. This feature is enabled by
default.

## Before you begin

Role required: admin

## About this task

Configure your instance to send an email notification when a user mentions a contact
within the activity stream. You can either use the default notification record or
create a new notification record. For information about creating a new notification
record, see [Create an email
notification](https://www.servicenow.com/docs/access?context=t_CreateANotification&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US).

## Procedure

1. Navigate to AllSystem NotificationEmailNotifications in the filter navigator.
2. Search for the notification record named Activity Stream @Mention Email, then select the record to open it.
3. Verify that Active is selected.
4. **Optional:** Customize the email notification fields.
5. Select Update.
6. Select the Settings icon (![Settings icon.]()) and select the Notifications tab. {#mentions-mobile-in-email__cmd_gwr_flq_v4b}
7. Verify that Allow Notifications is enabled.

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