Configure a JWT provider

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Configure a JWT provider on the ServiceNow AI Platform to configure an OAuth application profile to authenticate using certificates.

    Before you begin

    Upload a Java Key Store certificate. Attach a JKS certificate containing the certificate uploaded on Microsoft Azure to your instance to use when enabling the JWT client authentication. For more information, see Upload Java Key Store certificate.

    Create a JWT signing key to assign to your Java KeyStore (JKS) certificate. For more information, see Configure a JWT signing key.

    Role required: admin

    Procedure

    1. Add a JWT provider to your ServiceNow instance and fill in the claim values.
      Claim Name Claim Value
      aud https://login.microsoftonline.com/{tenantId}/oauth2/v2.0/token
      Note:
      Tenant ID is the directory ID copied from Microsoft Azure.
      iss Client ID copied from Microsoft Azure
      sub Client ID copied from Microsoft Azure
      For more information, see Create a JWT provider with a JWT signing key.
    2. From the JWT Provider record menu, select Copy sys_id and copy the JWT provider sys_id.

    What to do next

    Generate a SHA-1 thumbprint