Create email account groups

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Define an email account group that contains a subset of your POP3/IMAP email accounts. The email reader job automatically processes each email account group as scheduled.

    Before you begin

    Role required: admin or email_account_admin

    Procedure

    1. Navigate to All > System Mailboxes > Administration > Email Account Groups and click New.
    2. Fill in the form.
      Field Description
      Name The name of the account group.
      Email Accounts A subset of POP3/IMAP email accounts. Select the email accounts that make up the group.
      Note:
      When you add an email account to a group, it cannot be reused in other account groups.
      Active Check box that enables the email account group for processing. New account groups are active by default.
      Default Read only. Check box that indicates the account is the default email account.
      Status Read only. Processing state of the email account group: Unclaimed or Claimed.
      Claimed by Read only. ID of the email reader job currently in progress.
      Last Processed Read only. The last time that the email reader job processed this group.
      Processing Duration Read only. The length of time taken by an email reader job to process the account group.
    3. Click Create.
      The system updates the Email Account Group [sys_email_account_group] table with the new account group. Use the this table to monitor email account group processing.

    What to do next

    • Review email account group processing.
    • Determine if you want to continue fine-tuning email account processing. You could add another email account group or another email reader job to process email account groups concurrently.