Exploring provider notification

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Send notifications directly to recipients via the provider on supported channels. Notifications can be simple messages for review, or actionable messages with buttons that users can select to perform certain actions.

    Provider notification benefits

    Table 1. Provider notification benefits
    Benefit Feature
    Send notifications directly to recipients via the provider on supported channels. Notifications can be simple messages for review, or actionable messages with buttons that users can select to perform certain actions. Provider notification
    Create a notification in the notification provider framework to send to both sys and non-sys users. Create and update a provider notification for all users
    Create and use the default content for a notification that doesn't have a content provider or some of the fields in the content provider are not present. Create default content in a provider
    Make a notification mandatory to prevent users from turning off or deleting a subscription to a notification. Make a notification mandatory for provider framework
    Provide better context and information about users' work by creating custom content for in-product notifications in Next Experience. Create custom notifications in Next Experience
    Update and implement a notification action. Implementing notification action with a script
    Enable provider notification definitions to accept actions as scriptable action, flow actions, and virtual agent. Select provider notification action capabilities
    Use the Link Actions to Content related list to add actions to the notification content, selection of the provider notification and ordering of actions of an actionable content. Add actions to the notification content