Select provider notification action capabilities

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Enable provider notification definitions to accept actions as scriptable action, flow actions, and virtual agent.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Notification > Provider > Notifications.
      A list of notifications shows up.
    2. Select an existing notification.
    3. Scroll down to the related lists.
    4. Select the Actions related list.
    5. Click New Provider Action.
      The Notification Action wizard shows up.
    6. Select one of the following types of notification actions you would like to create from the Notification Action wizard.
      • Scriptable Action
      • Flow Action
      • Virtual Agent