ServiceNow Store application listing details

  • Release version: Yokohama
  • Updated March 12, 2026
  • 2 minutes to read
  • The listing details page for a ServiceNow Store application shows information about the app and its features, as well as technical information about the versions available.

    You can view an app's listing details by selecting an app in the ServiceNow Store. Listing details include a header with procurement options, app details, and version details.

    Header

    The listing details header shows procurement options, as well as basic information like the application name and the provider. For partner applications, you can select the provider name to view the seller profile.

    Now Assist Admin Console header displaying Accept Terms procurement option.

    There are a number of possible procurement options and additional statuses that can be found in the listing details header, including but not limited to options for requesting a 30-day trial, requesting purchase, and signing custom terms and conditions.

    Procurement options might be updated or replaced with status messages depending on what actions you take. For example, once you request a trial, the button with that option is replaced with a status message letting you know the trial has been requested. After the trial has been approved, the message is replaced with an option to start the 30-day trial.

    Application status messages in the ServiceNow Store are based on the procurement status of an application. After an application is fully procured, a message that it's available for installation is displayed. Installation can be managed through the Application Manager. For more information, see Application Manager.

    App details

    The app details section includes the following information:

    Summary
    An overview of key information about the application, including the following:
    • Rating
    • Pricing
    • Custom table count (the number of unallocated custom tables this application requires)
    • Latest version
    • Compatibility
    Description
    An overview of what the application can help you accomplish on your ServiceNow AI Platform instance.
    Key features
    A list of features and capabilities the application can add to your ServiceNow AI Platform instance.
    Ratings and reviews
    A summary of ratings on a five-star scale, where five stars is the best, and a list of user reviews. For more information about leaving reviews, see Reviewing apps.
    Links and documents
    Additional information made available by the provider. Links and documents might include product documentation, release notes, installation guides, case studies, and more.
    Licensing requirements
    A description of custom table requirements, AI usage, and subscription considerations for applications on the ServiceNow Store.
    Terms and conditions
    Downloadable ServiceNow Store terms of use and any terms and any other conditions applicable for the application.
    Contacts
    For partner applications, this shows contact information for the application provider. For applications built by ServiceNow, contact your account administrator or a sales agent.

    Version details

    The version details section includes the following information:

    Version summary
    Displays release date, custom table count, and platform release compatibility for the selected version. Select available platform release versions and application versions using the drop-down menus at the beginning of the version summary.
    Release notes
    Information about what's been added, removed, or fixed in the selected application version.
    Requirements
    Hardware and software requirements for the application.
    Dependencies
    Lists of application dependencies and plugin dependencies that are required for the application to function correctly. For more information about dependencies, see Evaluating version requirements and dependencies.