Configure the related incidents icon

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • You can configure an icon to appear beside a reference field in a form, such as the Caller field, to display related incidents.

    Before you begin

    Role required: admin

    About this task

    The show related incidents icon (Core UI related incidents icon.) displays other incidents related to the referenced record.

    Procedure

    1. In the form, right-click the label for the reference field and select Configure Dictionary.
    2. Add the ref_contributions=user_show_incidents dictionary attribute in the Attributes field.
    3. Click Update.
      The form reopens and the related incidents icon appears beside the field on the right.