Using ServiceNow AI Platform upgrade tools

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Get the latest in ServiceNow® products and services on the ServiceNow AI Platform®. The system helps you plan for updates, and monitor and work with your applications before, during, and after upgrading.

    Upgrade Center

    Plan for all your upgrades on the ServiceNow AI Platform, and get clear oversight of the process at every step. The Upgrade Center includes multiple options for each aspect of your upgrading plan. Explore various updates available to your infrastructure with Upgrade Preview, including detailed insights before actually upgrading. Visual task boards (VTB) in the Upgrade Center give you all the necessary info to manage your workflow post-upgrade, and past updates are detailed with the Upgrade History module. Tie it all together with the Upgrade Monitor to plan, schedule, observe, and debug upgrades.

    See Upgrade Center.

    Upgrades and Conversions

    Keep your instance running smoothly during and after upgrading. ServiceNow AI Platform® Upgrades and Conversions tools make the process easy, with information on upgrades, patches, and releases, as well as options for backups, post-upgrade instance testing, and migration from ServiceNow® Express List to the Service Management platform.

    See Upgrade Console.