Domain separation and AI Search Assist

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Domain separation is supported for AI Search Assist. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

    AI Search Assist overview

    The goal of AI Search Assist is to give a Service Portal record producer AI Search capabilities, which improve search results over time. Domain separation is enabled in AI Search Assist.

    How domain separation works in AI Search Assist

    Domain separation for AI Search Assist is set in the record producer configuration. A related link for each record producer configuration enables you to expand or collapse the domain scope. If you expand the domain scope, any child domain record producer configurations can override a global or parent domain record configuration.