AI Search for Next Experience default source facet buckets for global search

  • Release version: Yokohama
  • Updated July 31, 2025
  • 2 minutes to read

    • List of source facet buckets that appear by default in AI Search for Next Experience global search results.

    When you activate AI Search for Next Experience, global search results display in source facet buckets. Each source facet bucket represents a search source that's linked to the Next Experience Search Configuration search profile. This search profile is the one used by the [AIS] Next Experience Search Configuration search application.

    The following table lists the source facet buckets that appear by default when you activate AI Search for Next Experience.

    Source facet bucket Description
    All Global search results from all search sources linked to the Next Experience Search Configuration search profile.
    Incidents Global search results from the Tasks - Incidents search source.
    • Indexed source: Incident
    • Source table: Incident [incident]
    Incident [incident]
    Change Requests Global search results from the Tasks - Change Requests search source.
    • Indexed source: Change
    • Source table: Change Request [change_request]
    Change Tasks Global search results from the Tasks - Change Tasks search source.
    • Indexed source: Change Task
    • Source table: Change Task [change_task]
    Problems Global search results from the Tasks - Problems search source.
    • Indexed source: Problem
    • Source table: Problem [problem]
    Requests Global search results from the Tasks - Requests search source.
    • Indexed source: Request
    • Source table: Request [sc_request]
    Dashboards Global search results from the Dashboards search source.
    • Indexed source: Dashboards
    • Source table: PAR Dashboard [par_dashboards]
    Data Visualizations Global search results from the Data visualizations search source.
    • Indexed source: Data visualizations
    • Source table: PAR Visualization [par_visualization]
    KPIs Global search results from the KPIs search source.
    • Indexed source: KPIs
    • Source table: Indicator [pa_indicators]
    Catalog Tasks Global search results from the Tasks - Catalog Tasks search source.
    • Indexed source: Catalog Task
    • Source table: Catalog Task [sc_task]
    Users Global search results from the People - Users search source.
    • Indexed source: User table
    • Source table: User [sys_user]
    Requested Items Global search results from the Tasks - Requested Items search source.
    • Indexed source: Requested Item
    • Source table: Requested Item [sc_req_item]
    Groups Global search results from the People - Groups search source.
    • Indexed source: Group
    • Source table: Group [sys_user_group]
    Knowledge Global search results from the Knowledge & Catalog - Knowledge search source.
    • Indexed source: Knowledge Table
    • Source table: Knowledge [kb_knowledge]
    Catalog Items Global search results from the Knowledge & Catalog - Catalog Items search source.
    • Indexed source: Catalog Item Table
    • Source table: Catalog Item [sc_cat_item]
    Companies Global search results from the People - Companies search source.
    • Indexed source: Company
    • Source table: Company [core_company]

    You can change the search sources linked to the Next Experience Search Configuration search profile. To learn more about creating search sources and linking them to search profiles, see Search sources in AI Search.

    For details on configuring labels and display order for source facet buckets, see Configure source facet buckets in an AI Search application configuration.