Block search results and Genius Results using a result improvement rule

Configure a result improvement rule to prevent specific documents from appearing as Genius Results or search results.

Before you begin

Create your result improvement rule first to define your trigger conditions. For steps to create a result improvement rule, see Create a result improvement rule.

Role required: ais_admin

About this task

Block actions hide selected search results from the result set. When a result improvement rule with a block action activates, its effect depends on the result improvement rule's Apply only to Genius Results option setting:

• If this option is selected, the block action prevents selected documents from appearing as Genius Result answers. Selected documents can still appear as search results.
• If this option is cleared, the block action prevents the selected documents from appearing as Genius Result answers or search results.

Procedure

1. In the Actions related list, select Block Documents.
2. In the Select Documents To Block dialog box, search for results that you want to block.
3. To add a search result to the selected results pane, select the plus sign next to it.
4. After selecting all the results that you want to block, select Add Documents and Close.
5. Optional: Edit the Order values for the result improvement rule's block actions.

What to do next

To make new or updated result improvement rule settings take effect, publish the search profile that you edited. For details on publishing a search profile, see Publish an AI Search search profile.