Cancel a running external content connector crawl

  • Release version: Yokohama
  • Updated October 28, 2025
  • 1 minute to read

    • Cancel a running crawl for an external content connector to prevent the connector from retrieving and feeding additional documents or access permissions to AI Search for indexing.

    Before you begin

    Role required: sn_ext_conn.xcc_admin

    About this task

    Search administrators can manually cancel external content connector crawls that are in the running state. When you cancel an external content connector's crawl, the connector stops retrieving documents or access permissions and feeding them to AI Search for indexing.

    Procedure

    1. Navigate to All > External Content Connectors > External Content Admin Home.
    2. In the Connectors list, select the record for the external content connector whose crawl you want to cancel.
    3. In the connector editor, select the Crawl history tab.
    4. Select the crawl history record for the currently running crawl.
      The running crawl has state In progress.
    5. Select Cancel, then select Yes, cancel in the Cancel crawl dialog box.
      Note:
      Canceling a crawl may take a minute or two. During this time, the connector may continue to retrieve searchable content and security principals and feed them to AI Search.

    Result

    The selected external content connector halts its crawl.