Clone a search profile

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Create a copy of an existing search profile. The cloned search profile retains search sources, stop word and synonym dictionaries, Genius Result configurations, and result improvement rules from the original search profile.

    Before you begin

    Role required: ais_admin

    About this task

    Multiple search applications can link to the same search profile. For example, in the base system, Service Portal and Virtual Agent both link to the Service Portal search profile record.

    As a search administrator, you may wish to configure separate search profiles for two applications that share a search profile. Cloning the existing search profile enables you to create a new record with the same search sources, stop word and synonym dictionaries, Genius Result configurations, and result improvement rules. This approach saves time if you want the two applications to use similar or identical search experience settings.
    Note:
    Cloning a search profile does not preserve its existing typo handling dictionary settings or blocked terms.

    Procedure

    1. Navigate to All > AI Search > Search Experience > Search Profiles.
    2. Select the record for the search profile that you want to clone.
      If the system prompts you to change the application scope so that you can edit the record, select the provided link.
    3. Select Clone.
    4. In the Set Profile Label dialog box, enter a label for your new search profile record, then select OK.
    5. Optional: Make changes to the cloned search profile's settings.
      For details on search profile settings, see Create a search profile, Synonyms, Stop words, Typo handling, Genius Results, and Result improvement rules.
    6. Publish your cloned search profile by selecting Publish.
      For more information on the effects of publishing a search profile, see Publish an AI Search search profile.

    Result

    Your cloned search profile record appears in the Search Profile table.

    What to do next

    Edit the search application configuration record of your choice and link it to your cloned search profile. For details on search application configurations, see Search application configurations.