Configure crawl settings for an Adobe Experience Manager as a Cloud Service external content connector

Specify the nodes you want your Adobe Experience Manager as a Cloud Service external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.

Before you begin

A connector administrator must have already created the Adobe Experience Manager as a Cloud Service external content connector that you want to configure crawl settings for. To learn about this procedure, see Create an Adobe Experience Manager as a Cloud Service external content connector.

Role required: sn_ext_conn.xcc_admin

About this task

This task is optional. By default, the Adobe Experience Manager as a Cloud Service external content connector crawls all nodes located beneath the /content/dam node of its specified source system and sends assets with all supported file extensions to AI Search for indexing. Only perform this task if you want the connector to use any of the following non-default settings:

• Inclusion or exclusion filters for the nodes to crawl when running content crawls
• Inclusion or exclusion filters for the file extensions of assets to retrieve when running content crawls

Content is only retrieved from the source system if it passes all of your configured crawl setting filters. If any crawl setting filter excludes a content item, the external content connector doesn't retrieve it.

Important:

By default, an external content connector can index up to one million (1,000,000) documents from its source system. When a connector exceeds this limit, it continues to crawl the source system, but only sends document deletions and updates to AI Search for indexing, ignoring new documents. The connector logs an error message for every 10,000 documents it crawls beyond the indexing limit.

When a connector's indexed document count exceeds 800,000, a warning message appears in the connector's UI to indicate that it's approaching the indexing limit. If the connector reaches the indexing limit, an error message appears in its UI.

If one of your connectors reaches the indexing limit, you can update its crawl settings and file inclusion/exclusion filters to reduce the number of documents it retrieves. Alternately, if you need to index more than 1,000,000 documents, you can create a Customer Service and Support case at https://support.servicenow.com/now to request a limit increase for the connector.

Procedure

1. Navigate to All > External Content Connectors > External Content Admin Home.
2. In the Connectors list, select the record for the Adobe Experience Manager as a Cloud Service external content connector whose settings you want to modify.
3. In the connector editor's Settings tab, select Crawl settings.
4. Select one of the following Nodes options:
   • To crawl all nodes that descend from the specified start node, select Crawl all nodes.

   • To crawl only a specified set of nodes that descend from the specified start node, select Include only these nodes, then use the Add node path to include field and Add button to enter paths for nodes you want the connector to include when crawling.

     As an example, you might enter /content/dam/en/documentation to only retrieve searchable content from this descendant node.

   • To crawl all but a specified set of nodes that descend from the specified start node, select Exclude only these nodes, then use the Add node path to exclude field and Add button to enter paths for nodes you want the connector to exclude when crawling.

     As an example, you might enter /content/dam/en/engineering-ui-assets to exclude searchable content from this descendant node.

5. Select one of the following Assets options:
   • To retrieve all assets with supported file extensions from the source system, select Crawl all assets.

   • To retrieve only assets with specified file extensions from the source system, select Include only these file extensions, then use the File extensions to include field to enter asset file extensions you want the connector to include when crawling.

     As an example, you might enter .pdf to retrieve only assets with the Portable Document Format file type.

   • To retrieve all assets except those with specified file extensions from the source system, select Exclude only these file extensions, then use the File extensions to exclude field to enter asset file extensions you want the connector to exclude when crawling.

     As an example, you might enter .csv to exclude assets with the Comma-Separated Values (CSV) file format.

   For details on the supported asset file extensions, see Binary file extensions supported in External Content Connectors.
6. Select Save and validate.

Result

The Adobe Experience Manager as a Cloud Service external content connector is updated with your modified crawl settings.

What to do next

To retrieve content from your Adobe Experience Manager as a Cloud Service source system using your modified crawl settings, create and run a one-time content crawl for your Adobe Experience Manager as a Cloud Service external content connector. To learn about creating and running one-time content crawls, see Create a content crawl for an external content connector.