Configure crawl settings for a monday.com external content connector
Specify the workspaces you want your monday.com external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.
Before you begin
A connector administrator must have already created the monday.com external content connector that you want to configure crawl settings for. To learn about this procedure, see Create a monday.com external content connector.
Role required: sn_ext_conn.xcc_admin
About this task
This task is optional. By default, the monday.com external content connector crawls all workspaces, boards, items, and workdocs found in its specified source system and sends them all to AI Search for indexing. Only perform this task if you want the connector to apply inclusion or exclusion filters for the workspaces to crawl when running content crawls.
Content is only retrieved from the source system if it passes all of your configured crawl setting filters. If any crawl setting filter excludes a content item, the external content connector doesn't retrieve it.
By default, an external content connector can index up to one million (1,000,000) documents from its source system. When a connector exceeds this limit, it continues to crawl the source system, but only sends document deletions and updates to AI Search for indexing, ignoring new documents. The connector logs an error message for every 10,000 documents it crawls beyond the indexing limit.
When a connector's indexed document count exceeds 800,000, a warning message appears in the connector's UI to indicate that it's approaching the indexing limit. If the connector reaches the indexing limit, an error message appears in its UI.
If one of your connectors reaches the indexing limit, you can update its crawl settings and file inclusion/exclusion filters to reduce the number of documents it retrieves. Alternately, if you need to index more than 1,000,000 documents, you can create a Customer Service and Support case at https://support.servicenow.com/now to request a limit increase for the connector.
Procedure
- In the Connectors list, select the record for the monday.com external content connector whose settings you want to modify.
- In the connector editor's Settings tab, select Crawl settings.
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Select one of the following Workspaces options:
- To crawl all workspaces from the source system, select Crawl all workspaces.
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To crawl only a specified set of workspaces from the source system, select Include only these workspaces, then use the Add workspaces to include field and Add button to enter URLs for workspaces you want the connector to include when crawling.
As an example, you might enter https://example.monday.com/workspaces/2871949 to only retrieve searchable content from the specified workspace.
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To crawl all but a specified set of workspaces from the source system, select Exclude only these workspaces, then use the Add workspaces to exclude field and Add button to enter URLs for workspaces you want the connector to exclude when crawling.
As an example, you might enter https://example.monday.com/workspaces/6743223 to exclude searchable content from the specified workspace.
- Select Save and validate.
Result
The monday.com external content connector is updated with your modified crawl settings.
What to do next
To retrieve content from your monday.com source system using your modified crawl settings, create and run a one-time content crawl for your monday.com external content connector. To learn about creating and running one-time content crawls, see Create a content crawl for an external content connector.