Dynamic Translation for Now Assist Actions Genius Results

Dynamic Translation improves the international search experience for Catalog Items and Virtual Agent topics. When Dynamic Translation is activated, AI Search can translate searches into English before matching Catalog Items and Virtual Agent topics for inclusion in Now Assist Actions Genius Result answers, and can translate generated answers into the search user's language.

When computing Now Assist Actions Genius Result answers, the Now LLM Service only supports English-language searches for Catalog Items and Virtual Agent topics.

Dynamic Translation expands the range of languages supported by Now Assist Actions Genius Results by adding the following features:

Feature	Description
Search translation	The Now LLM Service automatically translates non-English searches into English and uses the translated search to find Catalog Items and Virtual Agent topics for inclusion in Now Assist Actions Genius Result answers.
Answer translation	When you search in a non-English language, the Now LLM Service automatically translates Now Assist Actions Genius Result answers into your search language. The Genius Result answer card displays the translated text.

To read more about the capabilities of Dynamic Translation and learn how to activate it, see Dynamic Translation.

Languages supported

Dynamic Translation works with all languages supported by the ServiceNow AI Platform®.