Review available versions of Now Assist in AI Search

View all versions of the Now Assist in AI Search application on the ServiceNow Store. Use this information to find the latest version of the application that's compatible with your instance's current ServiceNow AI Platform® family release.

Before you begin

You must have access to the ServiceNow Store site.

Role required: none

Procedure

1. In a web browser, navigate to the ServiceNow Store site: https://store.servicenow.com/sn_appstore_store.do#!/store/home
2. Use search or navigation to find the listing for any one of the following Now Assist feature applications:
   • ServiceNow Otto for Accounts Payable Operations (APO)
   • ServiceNow Otto for Configuration Management Database (CMDB)
   • ServiceNow Otto for Customer Service Management (CSM)
   • ServiceNow Otto for Enterprise Architecture (EA)
   • ServiceNow Otto for Operational Sustainability (formerly ESG)
   • ServiceNow Otto for Field Service Management (FSM)
   • ServiceNow Otto for Financial Services Operations (FSO)
   • ServiceNow Otto for Hardware Asset Management (HAM)
   • ServiceNow Otto for Health and Safety
   • ServiceNow Otto for HR Service Delivery (HRSD)
   • ServiceNow Otto for IT Operations Management (ITOM)
   • ServiceNow Otto for IT Service Management (ITSM)
   • ServiceNow Otto for Legal Service Delivery (LSD)
   • ServiceNow Otto for PSDS
   • ServiceNow Otto for Integrated Risk Management (IRM)
   • ServiceNow Otto for Security Incident Response (SIR)
   • ServiceNow Otto for Software Asset Management (SAM)
   • ServiceNow Otto for Sourcing and Procurement Operations (SPO)
   • ServiceNow Otto for Strategic Portfolio Management
   • ServiceNow Otto for Supplier Lifecycle Operations (SLO)
   • ServiceNow Otto for Telecommunications, Media, and Technology (TMT)
   • ServiceNow Otto for Third-party Risk Management (TPRM)
   • Now Assist for WSD
   • Now Assist in Contract Management
   • Now Assist in Conversational Spokes
   • ServiceNow AI Lens
3. Open the application listing.
   The listing shows the Product Details view for the selected application.
4. Select the Dependencies tab, then select Now Assist in AI Search from the App Dependency listing.
   The listing shows the Product Details view for the Now Assist in AI Search application.
5. In the Version section, select Other App Versions.
   The Version History window shows the list of all available versions of the Now Assist in AI Search application. Each entry shows a version's number, family release compatibility, release type, and release date.
6. To view the listing for another version of the Now Assist in AI Search application, expand the entry for that version by selecting its arrow icon , then select View Details.
   The listing shows the Product Details view for the selected version of the Now Assist in AI Search application.