Set the factoid extraction mode for Q&A Genius Results

Specify how you want factoid extraction to display and highlight answers for Q&A Genius Results.

Before you begin

Role required: ais_admin

About this task

As a search administrator, you can specify the factoid extraction mode for Q&A Genius Results by setting the value of the glide.ais.genius_result.qna_mode system property. This system property does not exist in the base system, so you may have to add it.

Procedure

1. Navigate to the System Property [sys_properties] table's list view.
   1. Select All.
   2. In the Filter field, enter sys_properties.list.
   3. Press Enter.
2. Search for a system property record with name glide.ais.genius_result.qna_mode.
   • If a system property record with this name exists, open the record by selecting it.
   • If no system property record with this name exists, select New, then enter glide.ais.genius_result.qna_mode in the System Property form's Name field.
3. In the System Property form's Value field, enter one of the following values:
   • none if you want to disable factoid extraction and highlighting for Q&A Genius Results.
   • sentence if you want Q&A Genius Result answer cards to display only the sentence containing the factoid (and to highlight the factoid).
   • snippet if you want Q&A Genius Result answer cards to display the full extracted text snippet containing the factoid (and to highlight the factoid).

   For details on these system property values, see the System properties for factoid extraction in Q&A Genius Results section.

4. Save the modified System Property record by selecting Submit or Update.