System properties for factoid extraction in Q&A Genius Results

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • A system property determines how the system extracts factoids from knowledge articles when computing Q&A Genius Results.

    Property Description
    glide.ais.genius_result.qna_mode Specifies the factoid extraction mode that you want Q&A Genius Results to use.
    For more information on factoid extraction, see the Factoid extraction for Q&A Genius Results section.
    • Type: string
    • Default value: none
    • Location: System Property [sys_properties] table
    • Supported values:
      • none: Q&A Genius Result answer cards display the full extracted snippet from the source HTML article without highlighting.
      • sentence: Q&A Genius Result answer cards display the sentence from the source HTML article that contains the factoid, with the factoid highlighted if possible.
      • snippet: Q&A Genius Result answer cards display the full extracted snippet from the source HTML article, with the factoid highlighted if possible.