Create a language code mapping

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Create a language code mapping to map the ServiceNow® language codes with the language codes of the translation service providers.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Dynamic Translation > Language Code Mappings.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Language Code Mapping form fields
      Field Description
      Language code Language for which a ServiceNow® language code mapping record is being created.
      Mapped language code Translation service provider's language code with which the ServiceNow® language code is being mapped.
      Name Identifier for the language and the mapping code.

      The name is auto-filled using the language code and the mapped language code in the "language code -> mapped language code" format.

      For example, fq -> fr-CA.

      Users can edit the fields if required.

    4. Click Submit.
      Note:
      After creating the language code mapping, associate it with a corresponding translator configuration to map the existing ServiceNow® language code.