Translate a knowledge article from a translation task

Start translating articles once they are published and assigned to you for translation.

Before you begin

• Activate the Dynamic Translation plugin (com.glide.dynamic_translation).
• Enable the glide.knowman.translation.enable_translation_task property. For more information, see Translation management.

Role required: admin, knowledge_admin, or knowledge

About this task

Note:

This procedure has been superseded by the Localization Framework. For more information see Localization Framework support for Knowledge Base. This information is provided for legacy context.

For information about how administrators configure the translation API, see DynamicTranslation API.

Procedure

1. Navigate to All > Knowledge > Translation Management > My Assigned Tasks.
2. In the Knowledge Translation Tasks page, select one of the listed translation tasks assigned to you.
3. Select Translate.
   The Translate from and Translate to panes are side-by-side for easy comparison.
4. Select Machine translate to automatically translate to the targeted languages.
5. Select Create draft article to create a draft version of the translated article.
   If a translated article is already present for that language, a new draft version overwrites the existing translated content.
6. Select Publish.
   Note:

   By default, the translated version is always created as v1.0 so that the parent version remain same for all the translated versions. For more information, see Translated KB articles always show Parent version 1.0 regardless of version used for translation.

Result

The newly created draft is listed in the Translated Versions tab.