Maintain per-user subscription allocations in Subscription Management at renewal

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Ensure subscription allocations remain consistent throughout the renewal process.

    Before you begin

    Role required: usage_admin, sn_sub_man.admin, or admin

    About this task

    When a per-user subscription renews, a new product SKU might be added to your account. This SKU is treated as a new product subscription in Subscription Management, requiring you to re-allocate subscriptions by adding groups with measured roles to the subscription.

    Procedure

    1. Before the renewal date, monitor the subscription end dates on the details page and document the current group allocations.
      See Viewing product subscription details in Subscription Management.
    2. After the renewal date, add the documented groups to the renewed subscription in Subscription Management.
      See Allocate subscriptions in Subscription Management.

    What to do next

    Continue to monitor subscription renewal dates to ensure that your allocations are accurate throughout each renewal.