Application usage overview dashboard

The Application Usage Overview dashboard displays reports on the use of ServiceNow applications on your instance.

Table 1. Application Usage Overview reports

Chart or report	Description
Usage of ServiceNow Applications	Shows the number of views or operations performed for each of the listed applications, grouped by month.
Users of ServiceNow Applications	Shows the number of active users who have used the instance, grouped by month. An active user is any user who could have accessed the applications, not only users who actually did access the applications.
Usage of Custom Applications	Shows the number of views or operations performed for each of the listed custom applications, grouped by month.
Users of Custom Applications	Shows the number of active users who have used custom applications, grouped by month. An active user is any user who could have accessed the custom applications, not only users who actually did access the applications.
Google Maps Usage By Month	Shows the number of views or operations performed for the Google maps application.
Additional Metrics	Shows any of the following items, depending on your licensing agreement: Primary database size of this instance in megabytes ServiceNow® Performance Analytics of all indices NotifyNow conference calls ServiceNow® Cloud Provisioning plugins active ServiceNow® Discovery plugin active ServiceNow® Password Reset plugin active ServiceNow® Cloud Management — VMware instance Vendor custom applications Custom applications ServiceNow® Event Management plugin active Active benchmark indicators Customer updated PA indicator Active users ServiceNow® Cloud Management — EC2 instances ServiceNow® Orchestration core plugins active Custom tables extending base system tables other than Task Virtual node count Active users for subscriptions NotifyNow Messages ServiceNow® Edge Encryption plugin active Number of Google map page hits during the current month - as of yesterday Physical node count