Default display fields for global search tables

  • Release version: Yokohama
  • Updated October 23, 2025
  • 1 minute to read
  • Multiple tables are enabled for global search in the base system. Each global search table has its own set of fields included in the table's default text_search list view. The system uses fields from this view to format global search results from these tables.

    Table Display fields
    Catalog Item [sc_cat_item] Short description, Description, Category, Price
    Catalog Task [sc_task] Short description, Description, Number, Priority, State, Assignment group, Request item
    Change [change_request] Short description, Description, Number, Type, Assignment group, State, Risk, Priority
    Change Task [change_task] Short description, Description, Number, Type, State, Assignment group
    Company [core_company] Name, Street, City, Zip / Postal code, Phone
    Group [sys_user_group] Name, Description, Type
    Incident [incident] Short description, Description, Number, Opened, Caller, Priority, State, Category, Assignment group
    Knowledge [kb_knowledge] Short description, Article body, Category, Number, Updated
    Problem [problem] Problem statement, Description, Number, State, Resolution code, Assignment group, Configuration item, Related Incidents
    Request [sc_request] Short description, Number, Requested for, State, Opened by
    Requested Item [sc_req_item] Number, Item, Stage, State, Requested for, Opened by, Opened
    User [sys_user] Name, Email, Company, Department, Title