Revert to the legacy global search UI

Release version: Yokohama

Updated January 30, 2025

2 minutes to read

Disable the dynamic global search UI to preserve customizations you made to the legacy global search UI.

Before you begin

You must have Next Experience disabled on your instance. The legacy global search UI is only available in Core UI.

Role required: admin

Procedure

Navigate to the System Property [sys_properties] table's list view.
1. Select All.
2. In the Filter field, enter sys_properties.list.
3. Press Enter.
Select New.

Enter these field values.


Field	Value
Name	glide.ui.use_legacy_global_search
Type	true \| false
Value	true

Select Submit.

Result

The system displays the global search UI and uses the legacy display logic.

Legacy global search user preferences

The global text search results page allows users to set several user preferences for global text search.

The following search preferences are available from the Search tips and preferences link.

Table 1. Search preferences
User preference	Description
Label Use remembered expand / collapse preferences Preference ts.remember.expanded	Specifies whether you want the collapse state of any search groups/tables remembered for your next search. If selected and you collapse the search results for the People & Places search group for example, that group will be collapsed on your next search. If cleared, all groups and tables are expanded for every search.
Label Show list of tables with no search matches Preference ts.show_negative_result_info	Specifies whether or not you want to see a summary of tables that had no search matches. For example: No matches for Requests, Catalog Tasks, Tickets.
Label Show selectable search groups Preference ts.show_search_groups	Shows or hides the search group check box row.
Label Show groups with no search matches Preference ts.show_empty_groups	Shows or hides a search group if it returns no matches. If selected, the search results display a placeholder row stating there were no matches for that group.
Label Return task record if searching for exact number Preference ts.match	Shows or hides the full search results page if the search term matches a task record number. When selected, an exact match to a record number causes the system to hide the full search results and instead display the record with an exact match message. Exact search matches ignore most additional search conditions normally applied to the record such as the currently selected search groups or the knowledge article published state. For example, an exact search match for a knowledge article returns the article in any state as long as the current user has read access to it. Note: The system filters exact search results to display only knowledge records that are in the same language as the preferred language setting. Figure 2. Sample exact match search query In this sample search, the Knowledge & Catalog search filter is cleared, which would normally prevent returning any knowledge articles. Figure 3. Sample exact match search results In this sample exact match, the system displays the matching article and an information message in the form header reading `Exact search match. Click here to see full search results.`