Set the maximum number of search suggestions Zing displays
Set the maximum number of search suggestions Zing displays when users enter search strings in search applications.
Before you begin
You must be using a search application that has Zing specified as its Search Engine in its search application configuration record. For details on search application configuration record fields, see Search Application Configuration form.
Role required: admin
About this task
Zing displays suggestions generated by the Search Suggestions application when users enter text in a search field in a supported search application. You can control the number of suggested search strings displayed by editing the search application configuration records for your search applications that use Zing.
Note:
You can also configure a search suggestion limit for Knowledge and System Status searches in Service Portal by editing the instance options for the Typeahead Search widget. For details on these instance options, including the Limit option, see Typeahead Search widget. To learn how to configure instances of the Typeahead Search widget for the Knowledge and System Status portal pages, see Configure widget instances.
Procedure
Set the maximum number of search strings displayed in a search application that uses Zing.
- Navigate to the Search Application Configurations [sys_search_context_config] table's list view by selecting All, entering sys_search_context_config.list in the navigation filter, and pressing Enter.
- Open the Search Application Configuration record for your Zing search application.
- If a warning message about the current application scope appears, select the link in the message to switch to the correct application scope for the record.
- In the Suggestions Limit field, enter the new maximum number of search suggestions you want the application to display.
- Select Update.