Subscription form

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • The Subscription form contains important information about your subscription.

    You can view the subscription form by entering license_details.list in the filter navigator to open the Subscriptions [license_details] table. Select a subscription name to open the Subscription form. Some fields do not appear for ServiceNow Store apps.

    Table 1. Subscription form
    Field Value
    Name Name of the subscription.
    Category Source of the purchased subscription: ServiceNow platform or ServiceNow Store.
    Type Type of subscription:
    • Per-User
    • Unrestricted User
    • Capacity
    • Unlimited
    • Display
    To learn more about subscription types, see Types of subscriptions in Subscription Management.
    Start date/End date Start and end of the subscription period as agreed in your service contract. This information appears in the General section of the service contract for the subscription.
    Capacity Definition The ID of the Capacity Definition. Learn how the total is calculated by selecting the Capacity Definition record ID on the product subscription details page. See Monitor capacity subscription calculations in Subscription Management.
    Display only Value of true indicates that user allocation or monitoring is not currently supported for the subscription.
    Product Code The product SKU shown on your subscription order form.

    Related links

    The related links on the subscription form may vary depending on the subscription.
    Link Description
    Manage Your Tables See custom tables mapped to the subscription.
    View Subscription History View subscription status, dates, and trend information.
    View User Subscription History Lists user allocation history for the subscription. The list shows a user's current subscription status and how they were allocated.