Mark as Solution button

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • The Mark as Solution button is added to the KB popup view and displayed when you search the knowledge base from a task record.

    Selecting Mark as Solution creates a record in the Task / KB Relationships [task_rel_kb] table to associate the KB article with a task. You can disable this button by marking the active field false on the 'solution_button' UI macro.