Configuring Data Privacy for Now Assist

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Configure a data privacy advanced configuration to de-identify personally identifiable information (PII) in generative AI applications.

    Before you begin

    You must have the following applications installed on your instance:

    • Data Privacy (Classic) [com.glide.data_privacy]
    • Data Privacy [sn_dp_store_app]
    • Data Discovery [sn_data_discovery]
    • Data Discovery APIs[com.glide.data_discovery]

    These plugins should be installed automatically if you have the latest version of Generative AI Controller.

    Role required: now_assist_data_privacy_admin

    Procedure

    1. Navigate to All > Data Privacy (Classic) > Privacy Policy Advanced Configuration.
      If you previously used the Sensitive Data Handler to help de-identify data for generative AI, you may already see a privacy policy configured. Your previously configured regular expressions have been migrated as part of your upgrade. If you already have a data policy for Now Assist, skip to step 6.
    2. Select New.
    3. Enter a name for the privacy policy.
    4. In the Data Channel field, select the data channel to be used, see Contextual based discovery for more information.
      ChannelDescription
      Data Kit Data, which AI models are using for evaluation, is sanitized by discovering and de-identifying sensitive data.
      Data Extraction Data is sanitized before being sent for model training
      Now Assist Data is sanitized before being sent to GenAI Controller
    5. Set Active to true, then select Submit to create the policy advanced configuration.
      Only one policy configuration for each data channel can be active at a time. To activate a new policy advanced configuration, you must set Active to false for all other policy configurations on that data channel.
    6. After you’re redirected to the list of policy advanced configurations, open the record you created.
      Open the existing record with the Now Assist data channel if one is already present.
    7. To add a data pattern to de-identify, select Select Data Patterns.
    8. Optional: To create your own data pattern, see Configure Data Discovery patterns.
    9. Select your data patterns, then select Save.

    Result

    Data caught by the regular expressions selected in the data patterns is de-identified for generative AI applications.