---
sourceDocument: Yokohama ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/platform-user-interface

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Edit and move email recipients

# Edit and move email recipients {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Edit and move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.

## Before you begin

Role required: email_composer

## Procedure

1. Open a record.
2. Select the Email tab of the Compose panel in the record view, or open the Compose Email page.
3. Add recipients to the desired email fields by copying and pasting email addresses or entering recipients' email addresses manually.  
   Email recipients consist of individual pill icons (![Pill icon]()).

   When you enter an invalid email address, an exclamation icon () appears within the email address' pill and the Send email button is inactive.

   When you enter a blocked email address, a blocked icon () appears within the email address' pill and the Send email button is
   inactive.
4. Move a recipient to a different field by dragging the pill icon.
5. Right-select a recipient.  
   You can edit a recipient's email address by selecting Edit, copy and paste recipients with Copy and Cut, and remove recipients with Remove.

6. **Optional:** To select multiple recipients, use keyboard and mouse device shortcuts.  
   For reference, see [Keyboard and mouse device shortcuts for adding recipients to email fields](https://www.servicenow.com/docs/Srwd2p9jKuzVa6HSf21kJA "Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.").