---
sourceDocument: Yokohama Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/security-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Create user delegate configurations

# Create user delegate configurations {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Prevent certain executives in the organization from receiving notifications about the
incidents assigned or escalated to them.

## Before you begin

Role required:

* sn_dlir.admin - Create, edit, and delete.
* sn_dlir.analyst and sn_dlir.analyst_read - View (read-only).
{#configure-delegation__ul_i4v_zgh_h5b}

## About this task

Consider a scenario where the executive is a user who belongs to a leadership or
executive group. The executive should not be sent emails about incident assignment
or escalation. A delegated user can then take the necessary action on behalf of the
executive.

Once a user has assigned a particular person, Henry, as a delegate, another user
cannot assign Henry as a delegate again. Similarly, a delegate cannot assign another
user as a delegate.

## Procedure

1. Navigate to AllDLP AdministrationDelegate Configuration.
2. Click New.
3. On the form, fill in the fields.  
   {#configure-delegation__table_mzl_mbl_zrb__entry__2}

   | Field | Description |
   |-|-|
   | User | Name of the user who needs a delegate for DLP incidents. |
   | Delegate | Name of the user who can respond to the DLP incident on behalf of the original end user. |
   [Table 1. Delegate Configuration form]

   {#configure-delegation__table_mzl_mbl_zrb}
4. Click Submit.
**Related concepts**   

* [Monitor DLP Integration Run process](https://www.servicenow.com/docs/SEN6LY_8hKz6MD8ldIGuVA "Track and monitor the ongoing ingestion or the integration run process. The integration run processes contains the statistics on how much the data was processed and the integration status.")
* [DLP Incident Access Restrictions](https://www.servicenow.com/docs/9vlLhpUoXVMLbIOXaQG7AA "Manage the visibility of a particular DLP incident that contains sensitive information. You can use incident access restrictions to define who can access a particular DLP incident and restrict specific users or groups from accessing that incident.")  
**Related tasks**   

* [DLP default configuration settings](https://www.servicenow.com/docs/byIuJ~f0un4uAmDtYahOVg "Define the default configuration settings for Data Loss Prevention Incident Response (DLP IR) incidents to identify and set up the incident notification and incident assignment preferences for your end users.")
* [Create end user lookup rules](https://www.servicenow.com/docs/3~7V6tLXfDyGR9elDsMk1g "You can create and configure end user lookup rules and assign the DLP incidents to the respective end users based on those rules.")
* [Create assignment rules](https://www.servicenow.com/docs/4Nvihko2uI_cFDRh9j~dmA "Create assignment rules and assign the Data Loss Prevention Incident Response (DLP IR) incidents to user groups, end users, managers, or user from incident.")
* [Create incident consolidation rules](https://www.servicenow.com/docs/xDBI2oXVU7y3svnRnEIPdQ "Create incident consolidation rule to consolidate multiple incidents of similar nature under one parent incident.")
* [Create response due date rules](https://www.servicenow.com/docs/aGfuTB1~6JSqftIesOB6nQ "Set up the response due date rules to determine the time you want to give your end users to respond to the assigned Data Loss Prevention Incident Response (DLP IR) incidents.")
* [Create Approval Rules](https://www.servicenow.com/docs/LZuUVX4lLn79vagW0wH76w "Configure approval rules that require one or more approvers to authorize an advanced response option before it is applied to a DLP incident.")
* [Create user instructions templates](https://www.servicenow.com/docs/vVup03~8CFn_Aa~7NQVtsA "Create and manage user instructions template for DLP incidents to help the users understand the instructions involved incident resolution and the next steps involved in the resolution process.")
* [Create email templates](https://www.servicenow.com/docs/bQ7LBfNMV59D18ohgqIwSA "Create and manage the preconfigured email templates for sending notifications to your end users, user groups, or managers. With these templates, you can coach and communicate with your end users about the Data Loss Prevention Incident Response (DLP IR) incidents.")
* [Create a Data Loss Prevention Incident Response SLA trigger](https://www.servicenow.com/docs/4wU9FTaZr9_1sv5243aREA "Create a Data Loss Prevention Incident Response SLA trigger condition that enables a prompt and efficient response to an incident when triggered.")
* [Create a Data Loss Prevention Incident Response SLA definition](https://www.servicenow.com/docs/cvKsTbRENDm2pzvMYTabuw "Create a Data Loss Prevention Incident Response SLA definition that outlines the conditions and duration for responding to data breaches. Establishing clear expectations and protocols helps ensure a swift response to incidents, minimizing potential damage and enhancing overall data protection strategies.")
* [Create assessments](https://www.servicenow.com/docs/lUPlbqXTYbUc77Gzj_5H6w "Create and manage assessments to enable end users to respond to DLP incidents. You can use the assessments to gather information about the sensitive data exposed or leaked from the DLP incidents.")
* [Configure response option for your DLP incidents](https://www.servicenow.com/docs/bMy63OZMfsT~evTa~gr96w "Use this feature to configure the type of response that an end user or analyst should perform.")
* [Create incident response option rules](https://www.servicenow.com/docs/Xn~YZ7ubcst6Qp3hGi3gZA "Create the incident response option rules that end user or analyst can use while responding to an incident.")
* [Create age chart configurations](https://www.servicenow.com/docs/RA_omQ4xLGPRZmVdlTKDNQ "Configure the age chart that appears in the Data Loss Prevention Incident Response (DLP IR) Ops portal. This chart shows the count of open incidents by the number of days.")
* [Create repeat offender identification rules](https://www.servicenow.com/docs/74i8xF9eMAJi_vMs7dMX5Q "Create repeat offender identification rules to identify users who repeat the same issue multiple times.")
* [Create additional incident data fields](https://www.servicenow.com/docs/VqR5XYIMrGZ2_YWVpnDHug "Create Additional Incident Data Fields for the DLP incidents. You can create different types of fields such as string, number, check box, choice, date and time, and use them in the DLP incident forms.")
* [Configure advanced settings](https://www.servicenow.com/docs/66mwACGZCgPo22sR4rNoLA "Configure the advanced settings to customize the incident display and behavior. For example, enable displaying the sensitive data on an incident and its clone, or specifying fields on the incident to identify the end users. In addition, activate and customize the evidence files preview properties.")
* [DLP Incidents Archival](https://www.servicenow.com/docs/uvETPiXeLxWT6j7T3DlXmg "The Data Loss Prevention Incident Response is provisioned with one archival rule in the base system for the DLP incident table. The related records are also added in the base system to the DLP incident archive rule.")  
**Related reference**   

* [DLP SLA Definition form](https://www.servicenow.com/docs/vo6L6EU_uyk1GYSEqwadBw "Field descriptions for the DLP SLA Definition form used to create an SLA record.")

*[\>]: and then