Access controls for a case

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Allow access controls specific to a case.

    The following table describes the roles and access controls.
    Role Access Description
    sn_sec_tisc.restriction_access_manager Read access External Users added here will get access to view the case form but will not be able to edit any field in the case or perform any action.
    Privileged access External Users added here will get access to edit any field in the case form but will not be allowed to run orchestrations.
    sn_sec_tisc.special_access_read_manager Read access External Users added here will get access to view the case form but will not be able to edit any field in the case or perform any action.
    sn_sec_tisc.special_access_write_manager Privileged access External Users added here will get access to edit any field in the case form but will not be allowed to run orchestrations.