---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Add a recipients list to a survey

# Add a recipients list to a survey {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Send the survey invites to targeted sets of users by adding a recipients list to a
survey.

## Before you begin

Role required: admin or survey_admin

Recipients lists should be pre-defined in the
Recipients Lists submodule. For more information on defining recipients lists, see
[Define a recipients list for surveys](https://www.servicenow.com/docs/k9eCPgaOc8D5LSwytN4KYA "Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.").

## Procedure

1. Navigate to AllSurveyView Surveys.
2. Open a survey definition.
3. Perform any of the following steps.

   | Option | Description |
   | From Platform | 1. Under the Survey Recipients Lists related list, click New. 2. In the Survey Recipients Lists form, from the Recipients List list, select the required recipients list. 3. Click Submit. {#add-recipient-list-survey__ol_f21_lg2_5fb} |
   | From Survey Designer | 1. Under the Availability tab, for the Accessible By field, select Specific users. 2. In the Add recipients lists list, select the required recipients list. 3. To send the survey to users, click Save and Publish. {#add-recipient-list-survey__ol_r24_lg2_5fb} |
   |-|-|

   {#add-recipient-list-survey__choicetable_jnl_df2_5fb}
4. To send survey invites to all survey users and recipients lists, click Send Invitations.  
   Note:  
   * The Send Invitations UI action is available when there is at least one recipients list or survey user for the survey.
   * If a user is available in the Survey Users related list and multiple recipients lists, the survey invite is sent only once to the user.
   {#add-recipient-list-survey__ul_bfy_3h2_5fb}
**Related concepts**   

* [Email notifications for surveys](https://www.servicenow.com/docs/NDesug9IS6cI2ypN~n6JYg "When an administrator creates a survey and assigns it to a user, an email notification is sent to the user. Selecting the survey link in the email notification redirects the user to the survey page, where the user can take the survey. This type of survey is called a non-triggered survey.")
* [Survey URLs](https://www.servicenow.com/docs/pbOe1r~l1ghctKS45pLPtA "You can distribute a survey by giving survey users a survey URL.")
* [Sharing surveys](https://www.servicenow.com/docs/yA4jps_sOGWUw9MzDlcsHg "You can export a survey and then import it to a different ServiceNow instance.")  
**Related tasks**   

* [Send survey invitations to users](https://www.servicenow.com/docs/vtWCJImYlLDBiq9dpUkBMw "You can send survey invitations using the Assign Survey or Send Invitations buttons on the Survey Definition form.")
* [Define a recipients list for surveys](https://www.servicenow.com/docs/k9eCPgaOc8D5LSwytN4KYA "Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.")
* [Embed a survey within the Outlook email client](https://www.servicenow.com/docs/2aKUxVDPWb0yApXbUzL3QQ "Embed an interactive survey in the email notification sent to a user. The user can answer the survey questions and submit the survey from the email client instead of opening the survey in a new browser tab.")
* [Enable localization for a survey](https://www.servicenow.com/docs/5vkMA2SY0ufztMwINaobeA "Enable a survey user to take a survey in multiple languages.")
* [Create a survey module](https://www.servicenow.com/docs/56c3rD0XSFzkyi6DGa0ing "You can create a module that opens a survey.")
* [Configure a survey in the Connect chat support](https://www.servicenow.com/docs/09VHkFPbOHAsRLogdU_N3w "Enable a user to take a survey after chatting with a support agent.")

*[\>]: and then