Exploring Knowledge Center

  • Release version: Yokohama
  • Updated October 22, 2025
  • 1 minute to read

    • The Knowledge Center Knowledge Center helps in the effective management of knowledge articles by using an intuitive interface. Beyond traditional knowledge bases, the Knowledge Center provides actionable insights and identifies gaps so that your content stays relevant and accurate.

    Benefits

    • Knowledge Center Article editor provides a range of formatting tools to help you edit and format the content of knowledge articles, including text, images, and media.
    • Insights Dashboard- Track top actions, duplicates, and optimization opportunities.
    • Gap Analysis- Identify missing topics and improve coverage.
    • Article optimization- Generate and edit articles with Now Assist. Turn a text prompt into an article, helping you overcome writer's block and speed up the article writing process.

    Why use Knowledge Center

    • Monitor the performance of your knowledge ecosystem.
    • Enhance article quality through AI-driven recommendations.
    • Close gaps and keep your content aligned with audience needs.