---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Using dynamic CI groups

# Synchronizing group assignment attributes {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To empower a particular user group to manage a collection of CIs or CI classes, set group assignment attributes through the Technical service offering or the CI Class Manager. The operation synchronizes the group attribute data across all CIs that belong to the specified CI class or groups of CIs.

## Methods for synchronizing group assignment attributes {#csdm-data-synchronize__section_swp_d1f_2xb}

* [Synchronize user groups for a technology management offering](https://www.servicenow.com/docs/T~NryeyhXEUQljnT6YFs2g "Synchronize group assignment attributes on entire CI classes and individual CIs in a technical service offering."): Directly set the Support group, Change group, or Managed by group attributes in a technical service offering. The settings are applied to all CIs that are associated with the technical service offering.
* [Set the group for a CI or an entire class of CIs](https://www.servicenow.com/docs/ZQJLzLlTVKzY2mCoGlVqnQ "Synchronize group assignment attributes on entire CI classes and individual CIs using the CI Class Manager."): Set the Managed by group attribute for a specific class in the CI Class Manager. All CIs within the class will have their Managed by group field populated based on the value specified in the CI Class Manager. With this method, the Managed by group setting is applied only to the CIs that aren't associated with a technical service offering. For CIs that are managed by a technical service offering, the Managed by group field is first synchronized with its dynamic CI group. The field is then synchronized with the CIs in the dynamic CI group, overwriting the entry from the CI Class Manager.
* Use Support Group and Change Group: By using dynamic CI groups, data synchronization enables you to manage data that cannot be discovered. The values in the Support Group and Change Group (previously labeled Assignment Group) fields in the cmdb_ci table are synchronized with their related dynamic CI groups and with all the CIs that are contained as part of that dynamic CI group object.
{#csdm-data-synchronize__ul_bxg_1q3_14b}

## Team data synchronization {#csdm-data-synchronize__section_zys_qsj_fwb}

**Related reference**   

* [CI Class Manager](https://www.servicenow.com/docs/wHHYQkCqQ3seEEzwwZGX3w "Use the CI Class Manager to centrally view, create, or edit basic class definitions and class settings for identification, reconciliation, and CMDB Health.")