Get started with CMDB Data Manager in CMDB Workspace

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • The Data Manager overview page provides a dashboard view of Data Manager tasks, and lets you get started in using the CMDB Data Manager.

    Before you begin

    Role required: sn_cmdb_admin

    Procedure

    1. Navigate to Workspaces > CMDB Workspace and then select Management in the CMDB Workspace menu bar.
    2. Select the Data Manager link in Management tools, in the Manage section.
    3. Select Data Manager overview in the left navigation bar.
      The Data Manager overview page provides the following cards:
      Open tasks

      Count of the open tasks created for Data Manager policies.

      Drill down the card to open a list view with details of the tasks associated with the card.

      Unassigned tasks

      Count of the open tasks created for Data Manager policies, which aren't assigned.

      Drill down the card to open a list view with details of the tasks associated with the card.

      Pending tasks
      Tasks in Pending state, such as archive tasks where archive is still being processed.
      Closed incomplete tasks
      Tasks that encountered errors while processing, resulting with the task not completing successfully. Such tasks are in a Closed Incomplete state.
      Overdue tasks
      Count of tasks with a due date, such as attestation tasks, whose due date has passed.
      Aging tasks
      A bar chart showing counts of tasks without a due date and with no activity for over the number of days specified by the sn_cmdb_ws.glide.cmdb.data.manager.aging.policy.task.timeframe system property (30 by default).
      Policies failing evaluation
      Policies whose evaluation failed at some point and are in an error state. These policies require your attention, and after resolving any issues, you can publish them again.
      Workload
      • Groups: Tasks that are assigned to a group.
      • Individuals: Tasks that are assigned to individual users.

    What to do next