After an audit has run, you can view the results and follow-on tasks from the
Compliance view in the records of every CI audited.
Before you begin
Role required: none
About this task
This view is available only for systems that use the default CI classes provided with
the base ServiceNow system, such as Hardware, Software, and
Computer. For information about creating views, see View Management.
Procedure
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Navigate to and open the record of a CI that was included in a compliance
audit.
-
Select the view to configure by performing the appropriate action for your list
version.
| Version | Action |
|---|
| List V2 |
Open the context menu and select . |
| List v3 |
Open the context menu and select Change View,
and then click Compliance. |
The Audit Results Compliance View appears.
Table 1. Audit Results Compliance View List Descriptions
| Lists |
Description |
| Passed Audit Results |
Lists audits for this CI that passed without
discrepancies. The information includes the versions of the
template and filter used. Records are grouped first by
audit, and then by creation date and time. |
| Failed Audit Results |
Lists all failed audits for this CI. The information
includes the discrepancy data, the follow-on task, and the
versions of the template and filter used. Records are
grouped first by audit, and then by creation date and
time. |
| Follow On Tasks |
Lists all follow-on tasks generated from audit
discrepancies for this CI. |
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Right-click the header bar and select from the context menu.