---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Upload to an external provider

# Upload to an external provider {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Upload documents from Document Management to external cloud like Microsoft OneDrive, Microsoft SharePoint, or Google Drive.

## Before you begin

[Activate Multi Provider Document Services Framework](https://www.servicenow.com/docs/c1Kh04R15MvRyJ4WsL~ktQ "You can activate the Multi Provider Document Services Framework plugin (com.snc.multiprovider_documents) for Document Services if you have the admin role.")  
For Microsoft OneDrive:

* [Setup Microsoft OneDrive for Document Services](https://www.servicenow.com/docs/mWVfUtK79fRnBGCsfAX7iw "Integrate the ServiceNow instance and Microsoft OneDrive for Document Services by creating a custom OAuth application in Document Services to authenticate ServiceNow requests.")
* [Register Microsoft OneDrive as an OAuth provider for Document Services](https://www.servicenow.com/docs/d3BiiDwiOpEpOHUSJsBNOg "Use the information generated during Microsoft OneDrive account configuration to register Microsoft OneDrive as an OAuth provider and allow the instance to request OAuth 2.0 tokens.")
{#upload-external-provider__ul_ll2_nct_qbc}

For Google Drive, [Set up Document Services framework for Google Drive](https://www.servicenow.com/docs/RfQ1nkBrr3XOoG7ETuRspQ "Integrate a ServiceNow instance and Google Drive spoke for Google Drive by using Google Drive credentials to authenticate ServiceNow requests.").

[Configure permission for roles or groups](https://www.servicenow.com/docs/zIUtvR0GbwiEiazLeztujQ "Configure permission for roles and groups for multi provider documents.") by selecting the mp_document_admin from the document list.

Role required: mp_document_admin

## Procedure

1. Navigate to AllDocumentsDocuments.
2. Select an existing record or [create a document record](https://www.servicenow.com/docs/aldRiEIUBDxmSDXcyG0hig "Create document records and include default versions for the documents.").
3. For a newly created record, [create a document version](https://www.servicenow.com/docs/j9Os~D94zyDS4ooNq55qKg "Create a document version for each document.").
4. Select the Connect With External Provider check box.
5. Select Upload to Provider.
6. Select the external provider and enter the folder path.
7. Select Upload.  
   Note:  
   Only the latest version is uploaded.
8. Select the External Provider Settings tab to view the provider details and the external file URL.
9. Select Open Cloud URL at the top to open the document in the external cloud.

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