Run Instance Data Replication diagnostics

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Verify the status of services and the connection between your instance and the Instance Data Replication (IDR) message queue.

    Before you begin

    Role required: admin or idr_admin

    Procedure

    1. Navigate to All > Instance Data Replication > Diagnostics.
      The dashboard loads and the IDR diagnostic tests run automatically.
    2. View the following diagnostic tests.
      OptionDescription
      Certificate Management Service Checks the status and setup of your certificate management service.
      Note:
      IDR requires a certificate management service to be up and running.
      EJBCA Service Status Checks the status and setup of the EJBCA service as part of the Key Management Framework (KMF) health.
    3. Test the connection to the message queue and confirm the replicator is working by running the Message Queue Connection Test.
      OptionDescription
      Test the connection to the Legacy message queue
      1. Select Legacy.
      2. In the Legacy Message Queue Test Configuration section, select Local or Remote to run diagnostics on a local or remote instance. For a remote instance, enter the URL of the remote instance, and a username and password for any of the following roles:
        • idr_rest
        • idr_read
        • idr_admin
        Note:
        The local datacenter to your producer instance regional proximity is the default.
      3. Select Run Legacy Message Queue Test.
      Test the connection to the V2 message queue
      1. Select V2.
      2. Confirm that Hermes is enabled and that the Hermes cluster configuration is operational.
      3. Select Run Message Queue Connection Test.

    Result

    The resulting messages validate enabled services or the connection to the message queue.