Manage knowledge subscriptions

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Manage knowledge base and knowledge article subscriptions from the Notification Settings page.

    Before you begin

    Role required: knowledge

    About this task

    Users can manage knowledge subscriptions from the Knowledge application or from the Knowledge Management Service Portal.

    Procedure

    1. Navigate to the Notification Settings page.
      LocationDescription
      From the Knowledge application Click the Notification Settings module.
      Note:
      Activate Knowledge Management Core plugin (com.glideapp.knowledge).
      From the Knowledge Management Service Portal Click the user name in the portal header and then click Notification Settings.
    2. Click the Subscriptions tab.
    3. Click Knowledge Base or Knowledge Articles to see a list of current subscriptions.
    4. To unsubscribe from a knowledge base or knowledge article, click Subscribed.
      The link toggles to Unsubscribed.