---
sourceDocument: Yokohama ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Service Catalog terms and roles

# Service Catalog terms and roles {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

The Service Catalog application uses these roles to manage different aspects of the application.

## Service Catalog terms {#r_ServiceCatalogManagementTermsandRoles__section_zvl_hgj_n1b}

Execution Plans
:   Define how something gets delivered. For example, a PDA could go through procurement
    / activation / and installation of the desktop software.

Execution Plan Tasks
:   Plan Tasks represent a step in the Execution Plan, are associated with a Fulfillment
    Group, and have an approximate duration.

Fulfillment Groups
:   Fulfillment Groups work execution tasks. For example, one group can activate a cell
    phone while a different group installs the desktop software.

Tickets
:   Tickets represent work done by Fulfillment Groups as part of an Execution Plan.

## Administrator \[admin\] {#ariaid-title2}

Can manage all aspects of the Service Catalog application, including scripting functions such as creating UI macros or business rules.

### Contains Roles {#service-catalog-roles-1__section-feature-role-contains-roles}

List of roles contained within the role.

None.

### Groups {#service-catalog-roles-1__section-feature-role-groups}

List of groups this role is assigned to by default.

None.

### Special considerations {#service-catalog-roles-1__section-feature-role-considerations}

Note:  
Avoid granting an admin role when more specialized roles are available.

## Catalog administrator \[catalog_admin\] {#ariaid-title3}

Can manage the Service Catalog application, including catalogs, categories, and items, but not including scripting functions available to administrators.

### Contains Roles {#service-catalog-roles-2__section-feature-role-contains-roles}

List of roles contained within the role.

None.

### Groups {#service-catalog-roles-2__section-feature-role-groups}

List of groups this role is assigned to by default.

None.

### Special considerations {#service-catalog-roles-2__section-feature-role-considerations}

Note:  
Avoid granting an admin role when more specialized roles are available.

## Catalog manager \[catalog_manager\] {#ariaid-title4}

Can edit and update a service catalog, as well as the categories and catalog items within the catalog. The manager can assign editors and also a different manager for the service catalog. You can perform these actions only on
catalogs for which you are assigned as the manager.

### Contains Roles {#service-catalog-roles-3__section-feature-role-contains-roles}

List of roles contained within the role.

None.

### Groups {#service-catalog-roles-3__section-feature-role-groups}

List of groups this role is assigned to by default.

None.

### Special considerations {#service-catalog-roles-3__section-feature-role-considerations}

None.

## Catalog editor \[catalog_editor\] {#ariaid-title5}

Can edit and update a service catalog, as well as categories and catalog items within the catalog. The editor can assign other editors, but cannot change the catalog manager. You can perform these actions only on catalogs for
which you are assigned as the editor.

### Contains Roles {#service-catalog-roles-4__section-feature-role-contains-roles}

List of roles contained within the role.

None.

### Groups {#service-catalog-roles-4__section-feature-role-groups}

List of groups this role is assigned to by default.

None.

### Special considerations {#service-catalog-roles-4__section-feature-role-considerations}

None.

## Catalog builder editor \[catalog_builder_editor\] {#ariaid-title6}

Can create and maintain items in the catalog builder using the templates that the user has access to.

### Contains Roles {#service-catalog-roles-5__section-feature-role-contains-roles}

List of roles contained within the role.

None.

### Groups {#service-catalog-roles-5__section-feature-role-groups}

List of groups this role is assigned to by default.

None.

### Special considerations {#service-catalog-roles-5__section-feature-role-considerations}

None.