---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/source-to-pay-operations

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Raising requests from the Supplier Collaboration Portal

# Raising requests from the Supplier Collaboration Portal {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can raise requests using the supplier catalog by selecting Raise a request in the Supplier Collaboration Portal header.  
Important:  
* The list of suppliers under My Company is available from the Xanadu December 2024 release onwards.
* If M2M mapping between supplier contact and suppliers is enabled, you can select the supplier from the My Company drop-down list of suppliers.
{#supp-catalog-req__ul_wkl_2wq_ndc}

The following catalog items are available in the supplier catalog:  
* Add or remove location
* Enroll a supplier contact
* Remove a supplier contact
* Ask a question
* Submit an idea
* Submit an issue
* Update banking details
* Update profile details
* Update default supplier (from Xanadu December 2024 release onwards)
* Something else
{#supp-catalog-req__ul_hnf_lz4_ytb}
* **[Add or remove a supplier location using the supplier catalog](https://www.servicenow.com/docs/NMa3F_RhtZHsu3ZROQBTZQ)**   
  Submit a request to add a new supplier location or remove an existing one to keep the supplier information up to date.
* **[Add a supplier contact using the supplier catalog](https://www.servicenow.com/docs/Uu56rGtye8Ds9TZWdk8E2g)**   
  Add the supplier contacts so that they can access the Supplier Collaboration Portal and start working on the assigned tasks.
* **[Remove a supplier contact using the supplier catalog](https://www.servicenow.com/docs/dew2Fhf4TRY4kXGG92T2mw)**   
  Remove a supplier contact that you no longer require.
* **[Ask a question using the supplier catalog](https://www.servicenow.com/docs/kLyFZj461nQcshur1otjFg)**   
  Submit a question that you need an answer for.
* **[Submit an idea using the supplier catalog](https://www.servicenow.com/docs/JjIwB7l3rIQgk7uH0bEjhQ)**   
  Submit an idea you would like to share.
* **[Submit an issue using the supplier catalog](https://www.servicenow.com/docs/dexd~aZJHO7UYD9nrw9EGQ)**   
  Submit an issue that you need help with.
* **[Update banking details using the supplier catalog](https://www.servicenow.com/docs/0klc6nduBjul1Bc2vi9FvA)**   
  Keep the banking information up to date to ensure timely payments without any delays.
* **[Update company profile using the supplier catalog](https://www.servicenow.com/docs/phnS239IZneDw6i3HxfaPg)**   
  Update the company profile when the details about your company change.
* **[Request elevated access](https://www.servicenow.com/docs/Pdc1rlkTGo9eH4K~MFzzbg)**   
  Submit a request to gain access to the privileges of the primary contact role.
* **[Update default supplier](https://www.servicenow.com/docs/sYb7RGtwdDhUdyjssMxHBQ)**   
  Update the default supplier when multiple suppliers are linked with your profile.
* **[Request something else using the supplier catalog](https://www.servicenow.com/docs/XzaYWu5QoXfGgCd3WuBwdA)**   
  Request something else if the available catalog items in the supplier catalog do not meet your needs.

**Related concepts**   

* [Supplier contact self-registration](https://www.servicenow.com/docs/y7YREgEOdte4hNf5J1bxiw "Supplier contacts can self-register to the Supplier Collaboration Portal and start working on the assigned tasks.")
* [Managing supplier contacts from the Supplier Collaboration Portal](https://www.servicenow.com/docs/gMaFgtVUVLe4sB4BdTGGdg "Manage and remove contacts, update the contact's email address, elevate access or remove elevated access to contacts from the portal.")
* [Viewing supplier contact tasks from the Supplier Collaboration Portal](https://www.servicenow.com/docs/bLBMd~czWqMa7s5DYtS8CQ "View the tasks that are assigned to you and other supplier contacts.")  
**Related tasks**   

* [Invite a member to access the Supplier Collaboration Portal](https://www.servicenow.com/docs/BK2aW4B8gq38~dSpcLnu_g "Invite supplier contacts to access the Supplier Collaboration Portal so that they can raise requests and start working on their assigned tasks.")
* [View or update your user profile from the Supplier Collaboration Portal](https://www.servicenow.com/docs/ubgaJyAWEgK6_DiVErf2RQ "Update your personal profile in the Supplier Collaboration Portal.")
* [View all your requests from the Supplier Collaboration Portal](https://www.servicenow.com/docs/rDN21uQnw1cV1JiXpV5v8g "View all the requests that you've raised, to whom they are assigned, and their status.")
* [View supplier locations from the Supplier Collaboration Portal](https://www.servicenow.com/docs/7u9GbLawarkYGGWuwJsNpw "As a supplier contact, view the locations of a supplier in the Supplier Collaboration Portal.")
* [View supplier payment information from the Supplier Collaboration Portal](https://www.servicenow.com/docs/TZ_RuwfzPPdWjDWBMIErkg "As a supplier contact, view the payment information of a supplier in the Supplier Collaboration Portal.")
* [Start a chat session from the Supplier Collaboration Portal](https://www.servicenow.com/docs/YK~Org~OELouo333qUeT5Q "As a supplier contact, you can start a chat session from the Supplier Collaboration Portal and interact with supplier fulfillers.")
* [Manage documents from the Supplier Collaboration Portal](https://www.servicenow.com/docs/HGo1ZBRMbyzaihUzIn40kg "Manage documents by uploading, updating and downloading the required documents from the Supplier Collaboration Portal.")
* [Complete a risk assessment from the Supplier Collaboration Portal](https://www.servicenow.com/docs/Fl3poiYBs1m9Sg6m5q5SIw "As a supplier contact, you can view and complete your assigned risk assessments to help the supplier manager in evaluating a supplier before onboarding them.")
* [Create a Universal Request from the Supplier Collaboration Portal](https://www.servicenow.com/docs/9xROcpdCzJDROLXHWqVe6A "Create a Universal Request to raise issues that do not fit into predefined case types or involve multiple departments.")

