---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Lists view

# Lists view in Service Graph Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated February 9, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Lists view in Service Graph Workspace provides access to CIs within the CMDB hierarchy and to records in tables that aren't descendants of the Configuration Item \[cmdb_ci\] table, but are important in the CMDB
ecosystem.

## Access {#sg-workspace-lists-view__section_lqx_dk2_thc}

Navigate to WorkspacesService Graph Workspace, and then in the navigation panel, select the Lists icon.

Role required: sn_cmdb_user, sn_cmdb_editor, or sn_cmdb_admin

## Default lists {#sg-workspace-lists-view__section_lnh_3sw_b3c}

Provides lists of records from the associated list tables as specified in the Platform table UX List Menu Configuration \[sys_ux_list_menu_config\] table, in the Service Graph Workspace record. By default, the list contains related
tables that are referenced in commonly used CI classes, and tables that a CMDB Admin might need to update records in.  
Initially, the default lists are:

* CMDB Groups:
  * Source table: CMDB Groups \[cmdb_group\]
  * More information: Select a group and then on the group form, select Show all group CIs to show a list view of all the CIs in the group. For more information, see [CMDB groups](https://www.servicenow.com/docs/xG3JwMFbqlXrNsP3hkcz8g#cmdb-groups "A CMDB group is a collection of CIs that lets you apply CI actions collectively to all the CIs that are members in the group.").
  {#sg-workspace-lists-view__ul_hvt_hhk_c3c}
* CI Identifier:
  * Source table: Identifiers \[cmdb_identifier\]
  * More information: Identifiers in identification rule sets which are defined for different classes of CIs. For more information, see [Create a CI identification rule](https://www.servicenow.com/docs/CZqZKCdUnxqYAO0RAU9lyg "Identification rules are used to uniquely identify CIs in the CMDB, as part of Identification and Reconciliation (IRE) processes. Each CMDB class can be associated with a single identification rule.")
  {#sg-workspace-lists-view__ul_bwq_khk_c3c}
* Relationships:
  * Source table: Cl Relationship \[cmdb_rel_ci\]
  * More information: [CI relationships in the CMDB](https://www.servicenow.com/docs/XUm8ExI0gkzjBqMrtK0XLg "The CMDB, in contrast to a static asset list, helps you track not only the configuration items (CIs) within your system, but also the relationships between those items.")
  {#sg-workspace-lists-view__ul_gj1_lhk_c3c}
* Tags:
  * Source table: Key Value \[cmdb_key_value\]
  * More information: To manage a tag, select a tag, and then in CI Form select Tags and in the Tags card select Manage. For more information, see [Manage CI details using CI Form in Service Graph Workspace](https://www.servicenow.com/docs/tZfeYFV3l5LBMC3L3X6EGg "Use CI Form in Service Graph Workspace or in another workspace, to view, edit, and manage details of a CI such as its attributes, related lists, and CMDB 360 records. When updating CIs, IRE rules are applied to avoid potential issues such as duplicate CIs. CI Form supports derivation of form configurations throughout the CMDB hierarchy.")
  {#sg-workspace-lists-view__ul_rwh_lhk_c3c}
* Switch Forwarding Rules:
  * Source table: Switch Forwarding Rule \[dscy_swtch_fwd_rule\]
  * More information: [Network switch and router discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoNWRouteAndSwitch&version=zurich&pubname=zurich-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_ohq_lhk_c3c}
* Switch Partitions:
  * Source table: Switch Partition \[dscy_swtch_partition\]
  * More information: [Network switch and router discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoNWRouteAndSwitch&version=zurich&pubname=zurich-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_mst_lhk_c3c}
* Switch Ports:
  * Source table: Switch Port \[cmdb_switch_port\]
  * More information: [Layer 2 discovery](https://www.servicenow.com/docs/access?context=c_Layer2Discovery&version=zurich&pubname=zurich-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_nbx_lhk_c3c}
* Switchports:
  * Source table: Switchport \[dscy_switchport\]
  * More information: [Network switch and router discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoNWRouteAndSwitch&version=zurich&pubname=zurich-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_qv1_mhk_c3c}
* TCP Connections:
  * Source table: TCP Connection \[cmdb_tcp\]
  * More information: [TCP connection discovery](https://www.servicenow.com/docs/access?context=r_DataCollDiscoTCPConnections&version=zurich&pubname=zurich-it-operations-management&ft:locale=en-US)
  {#sg-workspace-lists-view__ul_sk2_mhk_c3c}
{#sg-workspace-lists-view__ul_jsv_n23_b3c}

Users with the sn_cmdb_editor or sn_cmdb_admin roles, can select New to add a record to the list table.

## My lists {#sg-workspace-lists-view__section_yct_nsw_b3c}

Custom and shared lists where you can select Create new list to create a new custom list associated with the logged on user. For more information, see [Create a custom list in the Lists view in Service Graph Workspace](https://www.servicenow.com/docs/vjrCKousmR3v4X4~D_3EGA "Create your own lists of classes that you can then navigate in the Lists view in Service Graph Workspace to explore data.").

*[\>]: and then