Components installed with CMDB success advisor

  • Release version: Zurich
  • Updated July 9, 2026
  • 2 minutes to read
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    Summary of Components installed with CMDB success advisor

    Activating the CMDB success advisor plugin installs several components that enable automated monitoring and improvement of your CMDB data quality through dashboards and scheduled data collection jobs. These components include scheduled jobs that manage setup, data collection, and notifications, as well as tables that store configuration, aggregated data, and suggestions to guide your CMDB management.

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    Scheduled Jobs Installed

    • CMDB Advisor - Auto Setup: Runs on demand during initial install or upgrade to configure the Data Foundations advisor dashboard, apply default scopes, create templates, and trigger initial data collection. It only runs until setup is complete.
    • CMDB Advisor - Check Job Completion and Notify: Periodically checks if data collector jobs are finished after auto-setup and sends notifications to users with the sncmdbadmin role. It activates post-setup and deactivates after sending notifications.
    • CMDB Advisor - DF Daily Data Collection: Executes daily to refresh pre-aggregated indicator data and invoke Performance Analytics data collectors for the Data Foundations product, updating advisor dashboard metrics and charts.
    • CMDB Advisor - HAM Daily Data Collection: Executes daily for Hardware Asset Management (HAM) to refresh indicator data and update the HAM advisor dashboard similarly.
    • CMDB success advisor data collection for Data Foundation and HAM: On-demand scripts triggered by the daily jobs to collect Performance Analytics scores and populate the respective advisor dashboards.

    Tables Installed

    These tables support the CMDB success advisor’s functionality by storing configuration, suggestions, aggregated data, and notifications:

    • CMDB Advisor CI attribute coverage: Tracks details of CI attributes by ingestion source, version, and CI class to assess data coverage.
    • CMDB Advisor Content Template: Stores scope configurations (principal classes/model categories) used to generate data quality insights for each product dashboard.
    • CMDB Advisor settings: Maintains settings related to product associations, access roles, and remediation guidance for the advisor.
    • CMDB Advisor suggested attribute and ingestion source: Provide attribute and ingestion source recommendations based on product and CI class context, leveraging Service Graph Connectors and Discovery patterns.
    • CMDB Advisor targeted product: Defines targeted products with display properties used within the advisor.
    • CMDB Advisor Aggregate Data: Stores pre-aggregated indicator data used to populate advisor dashboards, grouping CI counts by class, discovery source, or model category. Data records progress through draft, ready, and retired states.
    • CMDB Advisor Notification: Holds dashboard-ready notifications sent to sncmdbadmin users after data collection completion, created by the job that checks job completion.
    • CMDB Advisor selected context: Records scope selections for product dashboards, tracking whether selections are manual or automatic, linking to content templates and context tables.

    Practical Value for ServiceNow Customers

    By installing these components, customers gain automated setup and ongoing data quality monitoring through tailored dashboards. The scheduled jobs ensure continuous data refresh and alerting, while the supporting tables manage configuration and provide actionable insights. This setup enables proactive CMDB management, helping maintain accuracy, completeness, and confidence in your configuration data to support IT operations and decision-making.

    Several types of components are installed with activation of the CMDB success advisor plugin, including tables and scheduled jobs.

    Scheduled jobs installed

    Scheduled job Description
    CMDB Advisor - Auto Setup

    On-demand scheduled job that automatically configures the Data Foundations advisor dashboard on first install or upgrade. Applies the recommended principal class scope, creates the content template, and triggers initial data collection. Runs only when setup is not yet complete.
    CMDB Advisor - Check Job Completion and Notify

    Periodically checks whether Performance Analytics data collector jobs have completed after auto-setup, and sends dashboard-ready notifications to users with the sn_cmdb_admin role. Activates automatically when auto-setup completes and deactivates itself once it sends all product notifications.
    CMDB Advisor - DF Daily Data Collection

    Runs daily to refresh pre-aggregated indicator data for the Data Foundations product and invoke the Performance Analytics data collector jobs. Populates the charts and metrics on the Data Foundations advisor dashboard.
    CMDB Advisor - HAM Daily Data Collection

    Runs daily to refresh pre-aggregated indicator data for the Hardware Asset Management (HAM) product and invoke the Performance Analytics data collector jobs. Populates the charts and metrics on the HAM advisor dashboard.
    CMDB success advisor data collection for Data Foundation Runs on demand, invoked daily by the CMDB Advisor - DF Daily Data Collection scheduled script, to collect Performance Analytics scores for pre-aggregated Data Foundations indicators. Populates the charts and metrics on the Data Foundations advisor dashboard.
    CMDB success advisor data collection for HAM Runs on demand, invoked daily by the CMDB Advisor - HAM Daily Data Collection scheduled script, to collect Performance Analytics scores for pre-aggregated HAM indicators. Populates the charts and metrics on the HAM advisor dashboard.

    Tables installed

    Table Description

    CMDB Advisor CI attribute coverage

    [sn_cmdb_advisor_ci_attribute_coverage]

    Details of configuration item (CI) attributes for a specific ingestion source, version, CI class, and selected attributes in CMDB success advisor using a Service Graph Connector or Discovery pattern.

    CMDB Advisor Content Template

    [sn_cmdb_advisor_content_template]
    Scope configuration for each product dashboard, storing principal classes or model categories used by CMDB success advisor to generate data quality insights. The default value is 200.
    Note:
    Increasing the value might impact the performance.

    CMDB Advisor settings

    [sn_cmdb_advisor_settings]

    Details of CMDB success advisor settings, including product association, access roles, and remediation guidance.

    CMDB Advisor suggested attribute

    [sn_cmdb_advisor_suggested_attribute]

    Attribute suggestions for CMDB success advisor based on the selected product and CI class context.

    CMDB Advisor suggested ingestion source

    [sn_cmdb_advisor_suggested_ingestion_source]

    Ingestion source suggestions for CMDB success advisor based on the associated Service Graph Connectors, Discovery patterns, and product.

    CMDB Advisor targeted product

    [sn_cmdb_advisor_targeted_product]

    Targeted product definitions for CMDB success advisor, including icon, display name, and display order.

    CMDB Advisor Aggregate Data

    [sn_cmdb_advisor_aggregate_data]

    Stores pre-aggregated indicator data to populate charts and metrics on the advisor dashboards. Groups CI counts by principal class, discovery source, or model category for each active product. Records follow a draft, ready, and retired state life cycle.

    CMDB Advisor Notification

    [sn_cmdb_advisor_notification]

    Stores dashboard-ready notifications for users with the sn_cmdb_admin role when data collection completes after auto-setup. Each record stores the recipient, notification content, and an action link to the relevant advisor dashboard. The CMDB Advisor - Check Job Completion and Notify scheduled job creates each record.

    CMDB Advisor selected context

    [sn_cmdb_advisor_selected_context]

    Scope selections for each product dashboard, including principal classes in the Data Foundations advisor scope and model categories in the HAM advisor scope. Each record stores the product, associated content template, selected context item, context table, and whether the selection is manual or automatic.