---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# CMDB success advisor

# CMDB success advisor insights dashboard in Service Graph Workspace {#ariaid-title1}

* Release version: Zurich
* 
* Updated May 25, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Access the CMDB success advisor insights dashboard in Service Graph Workspace to monitor and improve CMDB data quality for your principal classes and hardware assets.

## Access {#sg-workspace-insights-sa__section_access_sa_insights}

1. Navigate to WorkspacesService Graph Workspace.
2. In the navigation panel, select the Insights icon.
3. On the Insights page navigation pane, select the \> icon to expand CMDB success advisor.
4. Select the dashboard for the outcome you want to monitor: Data Foundations or Hardware Asset Management (HAM).  
   Note:  
   Each dashboard is available only when CMDB success advisor is installed and the setup process for that outcome is complete. For more information, see [CMDB success advisor for Data Foundations setup](https://www.servicenow.com/docs/7UfhouwFT_i7ET7TCbHy0g "The Data Foundations advisor dashboard provides tools to define your principal class scope, monitor CI data quality, and drive targeted improvements.") and [CMDB success advisor for HAM setup](https://www.servicenow.com/docs/access?context=cmdb-sa-ham-config-settings&version=zurich&pubname=zurich-it-asset-management&ft:locale=en-US).
{#sg-workspace-insights-sa__ol_access_sa_insights}

Role required: sn_cmdb_admin
For additional information, see:

* [Viewing the CMDB success advisor landing page](https://www.servicenow.com/docs/PX~Zt9dpUuje~ZXR1AxWww "As a CMDB administrator, you can use the CMDB success advisor landing page to configure and manage data quality dashboards for Data Foundations, Hardware Asset Management (HAM), and Software Asset Management (SAM).").
* [Supported business outcomes](https://www.servicenow.com/docs/0vxX0~h0nB2gyLbz8_xodQ "CMDB success advisor helps improve CMDB data quality by aligning data quality efforts with specific business outcomes. Identify the areas most relevant to your organization and start with the outcomes to achieve.").
{#sg-workspace-insights-sa__ul_moreinfo_sa_insights}

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