--- sourceDocument: Zurich Enterprise Architecture (formerly Application Portfolio Management) sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/application-portfolio-management Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Enterprise Architecture (formerly Application Portfolio Management) ft:clusterId : - appportman bundleId : - appportman workflow : - Technology --- # Create a Lucidchart diagram for a business application # Create a Lucidchart diagram for a business application {#ariaid-title1} Release version: Zurich Updated July 31, 2025 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Create a diagram Lucidchart for your business application hierarchy and associate it with an architectural artifact. ## Before you begin Ensure the following ServiceNow Store apps are installed: * Lucidchart Diagramming Spoke \[sn_lucdchart_spoke\] (v 1.1.1 or later) * Lucidchart Integration \[sn_lcdchart_int\] (v 2.3.0 or later) * Personal Authentication \[sn_ihub_personal_auth\] (v 27.0.0 or later) {#eaw-create-lucid-diagram-ba__ul_rn2_hjy_zxb} Ensure a connection is established with Lucid. For details, see Create OAuth 2.0 Client in Lucidchart and Create a connection and credential alias for the Lucidchart diagramming spoke. Role required: Member of the Enterprise Architect group ## Procedure 1. Navigate to WorkspaceEnterprise Architecture Workspace. 2. Open the Portfolio List view by selecting the Portfolio icon ![Portfolio icon](). 3. Select the expand row icon (![Expand Row icon]()) next to Business Applications. 4. Select a business application to open it. 5. Select the more actions menu (![More Actions menu]()) and select Create Diagram. 6. On the Create Diagram form, fill in the fields. For field information, see [Create a diagram for a business application](https://www.servicenow.com/docs/Kd2_fQwgR6FTt1DBCKSkwA "Create a diagram for your business application hierarchy and associate it with an architectural artifact."). Note: For Lucidchart, use the authorization link on the Create Diagram window, to generate an authentication token and fetch your Lucid folders to save the diagram. Ensure that you have at least one folder created in the My documents folder of your computer. 7. Select Create Diagram. ## Result After a successful submission, a link to the newly created Lucid diagram appears on top of the screen. You can select the link to navigate to the diagram. The Architectural Artifacts page shows the link to the Lucidchart diagram and an artifact name associated with it. You can select the respective link to access the artifact or diagram. **Related tasks** * [Create a diagram for a business application](https://www.servicenow.com/docs/Kd2_fQwgR6FTt1DBCKSkwA "Create a diagram for your business application hierarchy and associate it with an architectural artifact.") * [View roadmap of a business application](https://www.servicenow.com/docs/vPhlL~Tc5zf3Z~98h7iesg "View the roadmap of your business applications and align them with the organization's strategy. Creating a portfolio plan helps you plan, prioritize, and roadmap the work for your business application.") * [View business capabilities for a business application](https://www.servicenow.com/docs/vaijp1XTAl66UHaw968B9w "View business capabilities associated with business applications in the Enterprise Architecture Workspace to understand their value in your enterprise architecture landscape.") * [Add or edit a business application](https://www.servicenow.com/docs/YuGb5odwLKSbXzViay1SWw "Add the applications that your organization wants to introduce based on their functions and the business processes they fulfill. In Enterprise Architecture, add or edit any business application that is used to assess and track costs, usage, business value, functional fitment, and risks.") * [Manage information objects in EA Workspace](https://www.servicenow.com/docs/tZlHY~hFbAbNXmwLc6BGCg "Relate a business application to an information object using the CI relationship [cmdb_rel_ci] table of type Uses::Used by. Use this suggested relationship to get the logical data of the information object, which can be used to leverage the business application.") * [Remove architectural artifacts from a business application](https://www.servicenow.com/docs/P9r~LPRjp~1PJSVCJruCgw "You can remove the architectural artifacts associated with business applications in the EA Workspace, ensuring that only relevant and current architectural artifacts are associated with the business applications.") * [Associate an architectural artifact with a business app](https://www.servicenow.com/docs/L8n7DQFNLH0lVgrEgyimBA "You can create a new architectural artifact from the business application related list, in the EA Workspace.") * [View architectural artifacts for a business application](https://www.servicenow.com/docs/IrWLAJTGFLDX3C9k4iYfWw "You can view the list of architectural artifacts associated with business applications, in the Enterprise Architecture Workspace.") * [Remove business capabilities from a business application](https://www.servicenow.com/docs/rad56~uGgme1QgPfK_VKnA "You can unassign the business capabilities associated with business applications in the Enterprise Architecture Workspace.") * [Open business application form in Core UI from EA Workspace](https://www.servicenow.com/docs/xS_vGwj8PO_xa9w7ThaX3g "Open the business application form in Core UI from the EA Workspace to view and edit the business application form in the Enterprise Architecture view.") * [View all business applications](https://www.servicenow.com/docs/6VLimlNu7B9CdwRB~crSMQ "View the list of all business applications in the Enterprise Architecture Workspace.") * [View a unified map for a business application](https://www.servicenow.com/docs/ixsIEAUFmrQbnTFBUhxpPw "View a unified map for your business applications in the Enterprise Architecture Workspace to understand the current architecture and associated references.") * [Add an architectural artifact to a business application](https://www.servicenow.com/docs/Hyp_404fgEJyly9MU7lCeg "You can add existing architectural artifacts to business applications in the EA Workspace.") * [Add a business capability to a business application](https://www.servicenow.com/docs/yTvdf1XT99b2ollHKk9isA "You can add existing business capabilities to business applications in the Enterprise Architecture Workspace, to ensure better alignment with your strategic enterprise architecture goals.") *[\>]: and then